- Contact The Friends of The Wind Point Lighthouse before returning any items.
- You can return the product within 30 days of delivery.
- The product must be in new condition.
- To avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.
- Want to switch to another size of the same product? You can do that, just contact us.
- If a package is unclaimed you might have to pay a handling fee.
Please contact The Friends of The Wind Point Lighthouse to obtain a return authorization before returning any item. (WPLH-Store@wi.rr.com)Return Conditions
You can return a product within 30 days of delivery. The product must
be in new condition. If the product is ruined or used, a refund will not be issued. You, as the customer, are responsible for any return shipping costs. Include your contact information with the return
and provide us with a return shipment tracking number.
The Friends of The Wind Point Lighthouse will refund the cost of the item returned by check made payable to you.
If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. Any charges incurred, Customs and/or Shipping, are the responsibility of the customer.
Want to switch to another size of the same product?
Contact us for a return authorization, provide your customer information, invoice number, and the size you wish to receive in exchange. As soon as your return is received and verified it is in new condition, the new size will be shipped.
If the product is lost or appears to be damaged during transport, you should immediately contact us.
For packages that are not picked up at your post office within 14 days, The Wind Point Lighthouse reserves the right to charge you a handling fee to cover return shipping and a restocking fee of 10%.
All inquiries: WPLH-Store@wi.rr.com